Trillian for WindowsVersion 6.1 Build 16 - May 31, 2018DownloadMSI
Trillian for MacVersion 6.1 Build 6 - February 26, 2018Download
Trillian for LinuxVersion 6.1 Build 5 - February 27, 2018Download
Trillian for iOSVersion 6.1 Build 23 - February 26, 2018Download
Trillian for AndroidVersion 6.1 Build 15 - May 30, 2018Download
Welcome to Trillian!
Your company has signed up for Trillian, which means you now have an easy way to instant message your co-workers privately or in groups. Share files, share images, and keep your communication synchronized between our desktop, mobile, and web clients!
Private and group chats, images and files
Speak privately or organize into group chats to keep everyone on the same page. You can create group chats for individual projects, teams, or even just to gather everyone's daily lunch order. You can also easily drag images and files into your chats to share them with others.
Continuous
Trillian comes in many flavors, all of which automatically synchronize with each other to ensure you never miss a beat. Start a chat from here and continue it on your desktop! Notifications and messages are always synchronized between all devices.
Trillian for WindowsVersion 6.1 Build 16 - May 31, 2018DownloadMSI
Trillian for MacVersion 6.1 Build 6 - February 26, 2018Download
Trillian for LinuxVersion 6.1 Build 5 - February 27, 2018Download
Trillian for iOSVersion 6.1 Build 23 - February 26, 2018Download
Trillian for AndroidVersion 6.1 Build 15 - May 30, 2018Download
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There are three different types of chats within Trillian:
Private Chats: A conversation between you and one other person. Only the participants of a private chat - and possibly your company's Trillian administrators - can access the history of a private chat.
Public Group Chats: A conversation between you and many people. Public group chats are visible to everyone, new members can join at any time, and all members have access to the entire history of the chat.
Private Group Chats: A conversation between you and many people. Private group chats are not visible to anyone but their members, new members can only be added by existing members, and all members have access to the entire history of the chat.
There are two different types of chats within Trillian:
Private Chats: A conversation between you and one other person. Only the participants of a private chat - and possibly your company's Trillian administrators - can access the history of a private chat.
Private Group Chats: A conversation between you and many people. Private group chats are not visible to anyone but their members, new members can only be added by existing members, and all members have access to the entire history of the chat.
Public Group Chats
What Is This?
The first member of a group chat is also the first operator of a group chat. Operators can assign operator status to other members at any time.
Chat name may only be set by operators: If enabled, the name of this group chat can only be changed by operators.
Do not allow people to join on their own: If enabled, only operators can add users to this group chat - users cannot join on their own.
Do not allow people to leave on their own: If enabled, only operators can remove users from this group chat.
Do not show group chat in list: If enabled, this group chat will be hidden from public view when users request a list of available group chats.
Only approved users may talk: If enabled, only operators and members specifically given permission to speak ("voiced" users) may speak in this group chat. All other members have read access only.
Topics may only be set by operators: If enabled, the topic of this group chat can only be changed by operators.
New Public Group Chat
What Do These Do?
Name
There are three different types of chats within Trillian:
Private Chats: A conversation between you and one other person. Only the participants of a private chat - and possibly your company's Trillian administrators - can access the history of a private chat.
Public Group Chats: A conversation between you and many people. Public group chats are visible to everyone, new members can join at any time, and all members have access to the entire history of the chat.
Private Group Chats: A conversation between you and many people. Private group chats are not visible to anyone but their members, new members can only be added by existing members, and all members have access to the entire history of the chat.
There are two different types of chats within Trillian:
Private Chats: A conversation between you and one other person. Only the participants of a private chat - and possibly your company's Trillian administrators - can access the history of a private chat.
Private Group Chats: A conversation between you and many people. Private group chats are not visible to anyone but their members, new members can only be added by existing members, and all members have access to the entire history of the chat.
There are two different types of chats within Trillian:
Private Chats: A conversation between you and one other person. Only the participants of a private chat can access the history of a private chat.
Private Group Chats: A conversation between you and many people. Private group chats are not visible to anyone but their members, new members can only be added by existing members, and all members have access to the entire history of the chat.
New Chat
What Is This?
New users added to this chat will have full access to all previous messages.
From
To
If your company hosts more than one domain, add other users here as "username@otherdomain.com".
Federation allows you to add contacts outside of your company. To contact a public Trillian user, add them as "username@trillian.im". To contact another Trillian for Business user, add them as "username@theircompany.com".
Add Contact
What Is This?
You aren't connected anywhere.
Account
Username
Add IM Account
Service
Screen Name
Password
Confirm Sign Out
Are you sure you wish to sign out from your account?
Confirm Account Delete
Connection Choice
Upgrade to Trillian Pro
This feature requires Trillian Pro. Upgrade today!
Account Settings
Sign In
Password
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Confirm Contact Delete
The first member of a group chat is also the first operator of a group chat. Operators can assign operator status to other members at any time.
Chat name may only be set by operators: If enabled, the name of this group chat can only be changed by operators.
Do not allow people to join on their own: If enabled, only operators can add users to this group chat - users cannot join on their own.
Do not allow people to leave on their own: If enabled, only operators can remove users from this group chat.
Do not show group chat in list: If enabled, this group chat will be hidden from public view when users request a list of available group chats.
Only approved users may talk: If enabled, only operators and members specifically given permission to speak ("voiced" users) may speak in this group chat. All other members have read access only.
Topics may only be set by operators: If enabled, the topic of this group chat can only be changed by operators.
Contact Settings
What Do These Do?
IM Address
Name
Topic
Sign Up
Username
Password
Confirm Password
Email
Forgot Username
Please check your email for your username. The email may be in your spam folder. If no usernames are associated with this email address, no email will be sent.
Email
Forgot Password
Please check your email for your password reset instructions. The email may be in your spam folder.
Username
Email
Forgot username? Click here to have it emailed.
New Password
Username
New Password
Repeat
Welcome to Trillian for Business
Username
Full Name
Password
Confirm Password
Welcome to Trillian for Business
Username
Full Name
Password
Confirm Password
History
Go to today
Invite Users
Enter in a list of email addresses below and press next. You will then be given a chance to preview the new additions before sending the invitation email. You may also invite users in bulk or add users without inviting.
We recommend you invite one or two other users from your company to get a proper feel for how Trillian works in a group. You can skip this step and add or invite users later if you prefer.
Please provide a comma-separated list of email addresses below and press next. You will then be given a chance to preview the new additions before sending the invitation email.
Add Users
Please provide the details for your new user below.
Username
Password
Email
Name
Purchase Successful
Your purchase has been completed successfully.
Thank you and let us know if there is anything that we can do to make the product better!
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Text
Edit Name
First Name
Last Name
Display Name
Change Password
Option
New Password
Edit Group Chat Member
Remove From Chat
Member
Op: The first member of a group chat is also the first operator of a group chat. Operators can be thought of as per-chat administrators - they can change settings and assign operator status to other members at any time.
Voice: Giving a user voice means that the user can speak in rooms with the "only approved users may talk" setting enabled.
Manage Members
What Is This?
Select a Group Chat
Add Policy
Name
Groups you create here will automatically appear on the Trillian contact list, allowing you to organize your users by department, geographical location, or anything else that feels right for your team.
Add Group
What Is This?
Name
Group visibility determines how the contact list is built for members of a given group. Visibility is reciprocral and inclusive; selecting a group within the visibility list therefore means that users of the group being worked on can see users of the selected group and vice versa.
Edit Group Visibility
What Is This?
The first member of a group chat is also the first operator of a group chat. Operators can assign operator status to other members at any time.
Chat name may only be set by operators: If enabled, the name of this group chat can only be changed by operators.
Do not allow people to join on their own: If enabled, only operators can add users to this group chat - users cannot join on their own.
Do not allow people to leave on their own: If enabled, only operators can remove users from this group chat.
Do not show group chat in list: If enabled, this group chat will be hidden from public view when users request a list of available group chats.
Only approved users may talk: If enabled, only operators and members specifically given permission to speak ("voiced" users) may speak in this group chat. All other members have read access only.
Topics may only be set by operators: If enabled, the topic of this group chat can only be changed by operators.
Change Settings
What Do These Do?
Global settings impact all users of your company, even if they're bound to another policy.
Allow federation with Trillian users: If enabled, your users can communicate with the consumer Trillian cloud by adding Trillian users to the contact list as "username@trillian.im".
Enable group chat cloud history: If enabled, group chat history is saved to the cloud.
Global Settings
What Do These Do?
Enable cloud history: If enabled, chat history is stored on the server.
Enable chat history disclaimer: If enabled, Trillian clients will automatically send the disclaimer text to remote parties before the first message of each session.
Enable file transfers: If enabled, clients can send and receive files.
Enable group chat creation: If enabled, your users can start group chats on the Trillian network on their own.
Enable group chat joining: If enabled, your users are allowed to browse through any open public group chats and join them.
Enable image transfers: If enabled, clients can send and receive images.
Enable mail notification: If enabled, mail checking is enabled both through third-party IM plugins and a generic IMAP/POP3 interface.
Enable software auto-update: If enabled, your users will receive software updates automatically. Disabled by default in case your users don't have permission to install software on their machines.
Enable voice calls: If enabled, clients can send and receive voice calls. Only available on Windows at the moment.
Show settings for plugins: If enabled, the plugin preferences page is visible to users. Only applicable on Windows.
Show settings for skins: If enabled, the skins preferences page is visible to users. Only applicable on Windows.
Show settings for status changing: If enabled, the status preferences page is visible to users. Applicable on Windows and Mac.
Client Settings
What Do These Do?
Edit Disclaimer Text
These settings allow you to enable or disable each third-party IM service that Trillian currently supports, including granular control over file transfers, group chats, and mail checking within each service.
Third-Party IM Settings
What Do These Do?
NETWORK
FILE TRANSFERS
GROUP CHATS
MAIL
AIM, ICQ
Bonjour
Facebook
Foursquare
IRC
Jabber/XMPP, Google Talk
LinkedIn
MySpace IM
Skype
Twitter
Windows Live Messenger/MSN
Yahoo!
When you associate a group chat with a policy, any user currently bound by that policy will also be added to the group chat. New users will also be automatically added to associated group chats when they are first created. Remember that you can create as many policies as you'd like to help mirror your company's organizational structure.
Examples: use associated group chats to add all new marketing staff to a marketing-centric group chat, or to ensure all new employees automatically join your company's "all hands" group chat. You can add as many associated group chats to a policy as you need.
Associated Group Chats
What Is This?
The first member of a group chat is also the first operator of a group chat. Operators can assign operator status to other members at any time.
Chat name may only be set by operators: If enabled, the name of this group chat can only be changed by operators.
Do not allow people to join on their own: If enabled, only operators can add users to this group chat - users cannot join on their own.
Do not allow people to leave on their own: If enabled, only operators can remove users from this group chat.
Do not show group chat in list: If enabled, this group chat will be hidden from public view when users request a list of available group chats.
Only approved users may talk: If enabled, only operators and members specifically given permission to speak ("voiced" users) may speak in this group chat. All other members have read access only.
Topics may only be set by operators: If enabled, the topic of this group chat can only be changed by operators.
Add Group Chat
What Do These Do?
Name
Confirm Policy Delete
Confirm Group Delete
Group Chats
Group chats are many-to-many conversations that persist on the server. Use them to bring teams together into a single place that encourages collaborative and focused communication. For example, you might create a group chat for your sales staff to discuss monthly sales goals or for your support team to communicate during difficult support calls.
Policies
Policies let you control various features of the Trillian client and server. Manage cloud history settings, enable or disable third-party IM, enable or disable file transfers, etc. The default policy for your company has a few additional settings that impact all users of your domain, but you can create other policies and assign them to users individually.
Tricia McMillan
Tricia McMillan is your company's built-in chat bot. You can instruct her to respond to specific slash commands from Trillian users or leverage the API to instruct her to send messages to group chats or individual users. Some ideas for leveraging her:
Slash commands: While we provide the default "/weather" command, you might also instruct Tricia to fetch information about the inventory of a product your company sells by using the "/inventory" command.
Integrations with other services: If you're using email-based notifications to alert your IT staff when servers go down, consider having Tricia send a message to a dedicated group chat as well.
Go even further with a catch-all: Tricia looks for slash commands she understands, but you can also let her receive every possible slash command and take control over her responses entirely using your own technology.
Private group chats are the 'ad-hoc' chats created by your users themselves or chats that have the 'Do not show group chat in list' setting enabled. You can prevent your users from creating group chats in Policies -> Client Settings.
Private Group Chats
What Are These?
Receipt
CUSTOMER
VENDOR
PRODUCT
PRICE
There are two different types of deactivated users within Trillian:
Disabled Users: These users cannot sign into Trillian, will not count towards your license count and will not be seen on other people's contact lists. All of their data remains and they can be re-enabled at any time.
Deleted Users: A deleted user will have all data (media, history, contacts) removed and can be re-used for a different user which may have the same name. This action cannot be undone.
