Manage or get help with your Astra Account
Astra Account
Retrieve your lost password
Use your personal security question and answer to retrieve your lost password.
Retrieve your lost username
Can't remember your username? Have it sent directly to your email address.
Multi-License Keys
If you or your company has purchased a Multi-License Key, you may go here to manage it or add it to your account.
Gift Sending and Redemption
Redeem a gift you have received or send a gift you have purchased.
Paid Customers
Contact us for Technical Support
Submit a ticket to our technical support team (for Pro members)
Link 3.x purchases
Link your older Pro purchases to your Astra Account
3.x membership tools and support
Manage legacy non-Astra accounts, view payment history, old download archive
Get Help
Contact us
Payment problems, purchasing questions, suggestions, password or account issues
Self-service Support Forum
Search or post in our Trillian Community Forums