Astra Account

Retrieve your lost password

Use your personal security question and answer to retrieve your lost password.

Retrieve your lost username

Can't remember your username? Have it sent directly to your email address.

Multi-License Keys

If you or your company has purchased a Multi-License Key, you may go here to manage it or add it to your account.

Gift Sending and Redemption

Redeem a gift you have received or send a gift you have purchased.

Paid Customers

Contact us for Technical Support

Submit a ticket to our technical support team (for Pro members)

Link 3.x purchases

Link your older Pro purchases to your Astra Account

3.x membership tools and support

Manage legacy non-Astra accounts, view payment history, old download archive

Get Help

Contact us

Payment problems, purchasing questions, suggestions, password or account issues

Self-service Support Forum

Search or post in our Trillian Community Forums